SRE Implementation Director - London

Bewerben

London

Startseite
Stellenangebote
SRE Implementation Director - London

Über die Rolle

FDM is a global business and technology consultancy seeking an SRE Implementation Director to join a major global financial services client. This role is a 12 month contract with prospects to extend and will be hybrid role based in London.

Our client is seeking a senior SRE practitioner to lead and accelerate transformation from traditional L2 production support toward an SRE operating model. This role will help define, implement, and embed SRE practices across critical payment and banking services, enabling measurable reliability outcomes, reduced manual toil, stronger automation, and improved service visibility.

The successful candidate will bring proven, hands-on experience implementing SRE in a large corporate bank and will be able to influence across operations, engineering, and product partners to institutionalize SRE practices at scale.

Responsibilities:

SRE Operating Model and Transformation

Lead the design and execution of the SRE adoption approach across Global Banking & Payments, including the transition path from traditional L2 support to reliability engineering.
Establish practical engagement patterns between SRE, application teams, and platform teams and help teams adopt a consistent way of working.

Reliability Measurement and Decisioning

Drive adoption of Critical User Journeys, Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets for priority services, ensuring metrics reflect user experience and business outcomes
Help teams implement error budget based decisioning that balances reliability, delivery velocity, and operational risk

Toil Reduction, Automation, and Engineering Excellence

Identify operational toil and lead initiatives to eliminate it through automation, self-healing patterns, runbook automation, and operational tooling improvements
Establish and implement a model to partner with engineering teams to build reliability into services through design improvements, improved instrumentation, and resilience patterns

Incident and Problem Management Excellence

Improve production outcomes through strong incident response practices, including major incident triage support, root cause analysis, post incident reviews, and preventive engineering actions.
Strengthen problem management with a focus on reducing repeat incidents, technical debt risk, and manual intervention.

Observability and Tooling Enablement

Establish practical observability standards across logs, metrics, traces, dashboards, and alerting to reduce noise, improve signal quality, and shorten time to detect and restore service.
Partner across platform, tooling, and service management teams to align SRE needs to enterprise tooling and processes
Work with tools like Splunk, Dynatrace, OTEL and instrument end to end observability for services, ensuring teams are able to adopt and use the platforms

Stakeholder Management and Change Leadership

Influence leaders across operations, engineering, and product to adopt SRE principles and measurable reliability goals
Communicate clearly with senior stakeholders, including executive updates on progress, adoption, and outcomes

Das bringst du mit

Significant experience in Site Reliability Engineering and implementing SRE practices across large scale, complex services.
Demonstrated experience leading an SRE transformation in a corporate banking environment (or similarly regulated financial services enterprise).
Proven ability to implement and scale SLO/SLI and error budget approaches, and to operationalize them across multiple teams and services.
Strong engineering background with the ability to drive automation and reduce manual toil through code, tooling, and process redesign.
Deep knowledge of incident response, problem management, root cause analysis, and operational resilience practices in mission critical environments.
Strong stakeholder management skills, able to influence across technology and business partners and communicate effectively at senior levels.

Preferred Qualifications

Experience supporting payments, cash management, or other high availability banking platforms with 24x7 operational expectations.
Experience designing observability approaches and improving alert quality across large portfolios.
Experience building SRE communities of practice, training pathways, or structured enablement programs across a global organization.
Familiarity with enterprise service management tooling and production governance in large banks.

Key Competencies

Transformation leadership in complex, matrixed environments
Strong engineering judgment and pragmatic problem solving
Ability to simplify, standardize, and scale operating practices
Calm and effective leadership during production events
Excellent written and verbal communication

Das erwartet dich

We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 3,500 Consultants. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index.

Diversity and Inclusion

FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.

Why join us

Career coaching, mentoring and access to upskilling throughout your entire FDM career
Assignments with global companies and opportunities to work abroad
Opportunity to re-skill and up-skill into new areas, develop non-linear career paths and build a skillset within your field
Annual leave and work-place pension

Bewerben

Weitere Stellenangebote, die dich interessieren könnten

Ähnlich

Senior Product Manager (Asset Servicing) - London

London

Ähnlich

EFX SeniorJava Developer- London

London

Ähnlich